Shipping policy

SHIPPING POLICY

Thank you for shopping with The Stylish Stable! 🤠🩷 We’re a small business, and every order is packed with care. Please review our shipping policy before placing your order.

ORDER PROCESSING

Our standard processing time is 2–4 business days.

Business days are Monday–Friday and do not include weekends or holidays.

Processing time begins on the first business day after your order is placed. During new releases, sales, holidays, or periods of high order volume, processing times may be slightly longer.

Processing time is separate from shipping/transit time.

SHIPPING & DELIVERY

Once your order has been processed, it will be shipped using the shipping method selected at checkout.

Estimated delivery dates provided at checkout or by the shipping carrier are estimates only and are not guaranteed by The Stylish Stable.

Once a package has been accepted by the shipping carrier, delays caused by weather, holidays, carrier volume, transportation issues, or other circumstances outside of our control may occur.

CUSTOM & MADE-TO-ORDER ITEMS

Custom, personalized, preorder, or made-to-order items may require additional processing time.

If an item has a different turnaround time, it will be noted in the product description or communicated when your custom order is placed.

If your order contains both ready-to-ship and custom/preorder items, your order may be held until all items are ready to ship unless otherwise stated.

TRACKING INFORMATION

Once your order ships, tracking information will be sent to the email address or phone number provided at checkout.

Please allow up to 24–48 hours for tracking information to update after receiving your shipping confirmation.

PLEASE DOUBLE-CHECK YOUR SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please double-check your name, street address, apartment/unit number, city, state, and ZIP code before submitting your order.

If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or has been shipped.

The Stylish Stable is not responsible for packages delivered to an incorrect address provided by the customer.

RETURNED PACKAGES

If a package is returned to The Stylish Stable because of an incorrect or incomplete address, failed delivery attempt, or other customer-related delivery issue, the customer will be responsible for any additional shipping charges required to resend the order.

Original shipping charges are non-refundable.

LOST, STOLEN OR MISSING PACKAGES

Once a package has been transferred to the shipping carrier, The Stylish Stable is not responsible for carrier delays or packages that are marked as delivered but are lost or stolen.

If your tracking information shows your package as delivered but you cannot locate it, please check around your property, with household members, neighbors, and your local carrier first.

If your package appears to be lost in transit, please contact the shipping carrier and reach out to us so we can help provide any order or tracking information needed for a carrier claim.

DAMAGED PACKAGES

If your order arrives damaged, please contact The Stylish Stable within 48 hours of delivery.

Please include your order number and clear photos of the damaged item and packaging so we can review the issue and determine the appropriate next step.

SHIPPING DELAYS

While we work hard to get orders out as quickly as possible, The Stylish Stable cannot guarantee carrier delivery dates.

We are not responsible for delays caused by shipping carriers, severe weather, holidays, natural disasters, transportation disruptions, or other circumstances outside of our control.

MULTIPLE PACKAGES

In some cases, items from the same order may ship separately. If this happens, you may receive more than one tracking number.

LOCAL PICKUP

If local pickup is offered and selected at checkout, please wait until you receive confirmation that your order is ready for pickup before arriving.

Additional pickup instructions will be provided with your order notification.

QUESTIONS ABOUT YOUR ORDER?

If you have questions regarding your order or shipping, please contact The Stylish Stable and include your order number so we can assist you as quickly as possible.

By placing an order with The Stylish Stable, you acknowledge and agree to the terms of this Shipping Policy.

Thank you for supporting The Stylish Stable! Every order truly means so much to our small business. 🩷ðŸ¤